Human Resources Group
Market and Customer Research Department Officer
Market and Customer Research Department

Job Summary:

• Conceptualizes, develops, implements, and reports/presents studies related to quality customer service and product/market research.
• Provides management and concerned units with meaningful and timely information and analyses of customer feedback and product/market developments to support decision-making in areas such as service improvement and development of the bank's products/facilities.
• Provides management and concerned units with industry updates/economic information to support business account generation and evaluation

Qualifications:

• Graduate of four year business-related course
• Outstanding analytical capability
• Adept in interpreting statistical data
• Outstanding oral and written communication skills
• Highly customer-oriented