Information Technology and Methods Group
Manual Development Officer
Productivity and Methods Department

• Both BSO and MDO perform all the four (4) major functions of Productivity and Methods Department (PMD), namely:
  1. Process Management
  Conduct Process Review; design, review, reengineer, improve and rationalize Business Processes; formulate and implement Process Management Solutions
  
  2. Productivity and Cost Management
  Conduct Studies; formulate and implement Productivity/ Cost Management Solutions and Initiatives
  
  3. Manual Development and Deployment
  Develop, review and update Product Manuals, Non-Product Manuals, policies, guidelines and procedures covering all Products, Services and Processes
  
  4. Forms Management
  Create, review, redesign, improve and rationalize Forms, Records and Reports

Qualifications:

• Graduate of Industrial Engineering or Business Course
• Preferably with MSIE or MBA or a CPA
• A Bank Officer for at least 1 year
• With working knowledge and exposure in:
  • Business systems and methods
  • Process engineering and documentation
  • Productivity and cost management
  • Manual development and policy documentation
  • External regulations (BSP, BIR, etc)
  • Controls and risks
• Technical skills
• Industrial engineering techniques such as Lean, Kaizen , Six Sigma, etc
• Process improvement and engineering, methods analysis
• Process mapping and documentation
• Value Analysis, Value Stream Mapping
• Policy and guidelines formulation