UCPB is a leading provider of financial products and services to corporations, private and government institutions, middle market companies, small - and medium-sized businesses and individuals in the Philippines.
Established in 1963, UCPB was the first private Philippine bank to become a universal bank, obtaining its expanded commercial banking license in 1981.
Today, the bank and its subsidiaries operate nationwide delivering a full range of expanded commercial banking services to a highly diversified clientele. It has strong capabilities in consumer finance, commercial credit, corporate and investment banking, trust banking, domestic and international trade finance, treasury and money market investment, cash management and deposit services.
UCPB has always been at the forefront of customer service innovations. It was among the first banks to introduce an ATM service in the late 1980s.
The bank has since expanded its electronic banking capability with telephone banking, internet banking and mobile banking facilities. These facilities now handle billions of pesos worth of client transactions.
With a multi-channel service delivery network consisting of 188 branches, 290 ATMs, telephone banking, internet banking and mobile banking facilities, UCPB has the capability to meet clients’ needs anywhere in the country, and provide certain critical services 24/7.
UCPB is a key player in countryside development as well. Its UCPB-CIIF Finance and Development Corp. and UCPB-CIIF Foundation implement various credit programs and community-building activities in 62 of the country’s 64 coconut provinces aimed at uplifting the quality of life of people living in coconut communities. As of the end of 2009, the UCPB-CIIF Finance Development Corp. has released over P4.43 billion in loans to coconut farmers and their wives, and has also provided numerous trainings to them. The UCPB-CIIF Foundation, on the other hand, has given scholarship grants to their children.
UCPB is also implementing one of the most successful purely private reforestation initiative on a 33.3-hectare site in Antipolo City. The site is now fully reforested. It was recently declared a “Model Reforestation Site” by the Department of Environment and Natural Resources. The UCPB-CIIF Reforestation Program garnered the “Most Outstanding Award for Environmental Excellence” at the annual Asian Corporate Social Responsibility Conference in 2004 and the “Asian Banking Award for Best Environmental Project” in Asia in 1999.
Underlying UCPB’s strength are:
• superior customer service and a group-wide focus on total customer satisfaction;
• an extensive service delivery network covering all the important and emerging urban centers nationwide;
• an intimate knowledge of the Philippine business and financial markets gained from over four decades of existence; and
• a firm commitment to promote the welfare of small coconut farmers and the communities where it operates.
ATTENTION: E-Banking Users
Due to systems maintenance, our e-banking channels (UCPB Connect, CM.biz, ATMs, PDC.biz, Mobile Banking, Telebanking and ATMs ) will be temporarily unavailable for two hours on Sunday, April 19, 2015, from 12:01 Midnight until 2:00 AM.
ATTENTION: Local Holidays
Please be advised that our UCPB Tarlac Branch will be closed on Monday, April 20, 2015 due to the declaration of a local holiday in the area.
Our electronic channels - ATMs, Mobile Phone Banking, Connect and Telebanking remain available for your balance inquiry, fund transfer and bills payment needs.
For your information and guidance. Thank you.
UCPB Mastercard / Card Services Inc. Payment Instructions
All Payments for UCPB Mastercard / Card Services Inc. through e-channels (ATM, Connect, CM.biz, and Mobile Phone Banking) must now be paid using the biller CITIBANK.
For UCPB Connect and CM.biz, please re-enroll your Citibank Card number using CITIBANK in the Biller list for future payments.
Please call our Customer Relations Center at (02) 811-9111 or email firstname.lastname@example.org for inquiries. Thank you.