UCPB is a leading provider of financial products and services to corporations, private and government institutions, middle market companies, small - and medium-sized businesses and individuals in the Philippines.
Established in 1963, UCPB was the first private Philippine bank to become a universal bank, obtaining its expanded commercial banking license in 1981.
Today, the bank and its subsidiaries operate nationwide delivering a full range of expanded commercial banking services to a highly diversified clientele. It has strong capabilities in consumer finance, commercial credit, corporate and investment banking, trust banking, domestic and international trade finance, treasury and money market investment, cash management and deposit services.
UCPB has always been at the forefront of customer service innovations. It was among the first banks to introduce an ATM service in the late 1980s.
The bank has since expanded its electronic banking capability with telephone banking, internet banking and mobile banking facilities. These facilities now handle billions of pesos worth of client transactions.
With a multi-channel service delivery network consisting of 188 branches, 290 ATMs, telephone banking, internet banking and mobile banking facilities, UCPB has the capability to meet clients’ needs anywhere in the country, and provide certain critical services 24/7.
UCPB is a key player in countryside development as well. Its UCPB-CIIF Finance and Development Corp. and UCPB-CIIF Foundation implement various credit programs and community-building activities in 62 of the country’s 64 coconut provinces aimed at uplifting the quality of life of people living in coconut communities. As of the end of 2009, the UCPB-CIIF Finance Development Corp. has released over P4.43 billion in loans to coconut farmers and their wives, and has also provided numerous trainings to them. The UCPB-CIIF Foundation, on the other hand, has given scholarship grants to their children.
UCPB is also implementing one of the most successful purely private reforestation initiative on a 33.3-hectare site in Antipolo City. The site is now fully reforested. It was recently declared a “Model Reforestation Site” by the Department of Environment and Natural Resources. The UCPB-CIIF Reforestation Program garnered the “Most Outstanding Award for Environmental Excellence” at the annual Asian Corporate Social Responsibility Conference in 2004 and the “Asian Banking Award for Best Environmental Project” in Asia in 1999.
Underlying UCPB’s strength are:
• superior customer service and a group-wide focus on total customer satisfaction;
• an extensive service delivery network covering all the important and emerging urban centers nationwide;
• an intimate knowledge of the Philippine business and financial markets gained from over four decades of existence; and
• a firm commitment to promote the welfare of small coconut farmers and the communities where it operates.
ATTENTION: ALL UCPB Cardholders
With our recent system upgrade, we encourage all UCPB cardholders to try their UCPB ATM cards in any UCPB ATM and report any issue encountered with their ATM transaction to email@example.com or their respective UCPB maintaining branches.
For cardholders who encountered the 'INVALID PIN' error, please visit your UCPB maintaining branch or the nearest UCPB branch. If you need to withdraw cash, you may do so via over-the-counter in the meantime, free of charge. Just bring your ATM card and two (2) valid government issued IDs.
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ATTENTION: Local Holidays
Please be advised of the following local holidays and the UCPB branches that will be closed:
Our ATMs and electronic banking facilities are available even during holidays. Thank you.
ATTENTION: Lemery, Masbate and Tanauan Branch Clients
Please be advised that starting August 27, 2016, Masbate and Tanauan Branches will not be open on Saturdays. The new banking hours will be:
Also, effective September 10, 2016, UCPB Lemery Branch will not be open on Saturdays. New banking hours will be from Monday to Friday, 9:00AM until 3:00PM.
ATTENTION: Lipa-Recto Branch Clients
Please be advised that starting August 13, 2016, UCPB Lipa-Recto will not be open on Saturdays. New banking hours will be from Monday to Friday, 9:00AM until 3:00PM.
ATTENTION: UCPB eMoney Cardholders
Effective August 26, 2016, UCPB eMoney Cards will no longer be accessible through the UCPB Connect Internet Banking Facility.
You may continue to use your UCPB eMoney Card through UCPB ATMs, BancNet ATMs, Point of Sale (POS) terminals and UCPB branches nationwide.
For assistance, please call the UCPB Customer Relations Center at (02) 811-9111 or email firstname.lastname@example.org.
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