NOTICE TO ALL UCPB PHONEBANKING USERS

Please be advised that only the last five transaction dates under the new UCPB Core Banking System (CBS) can be inquired through the bank’s phonebanking facility.

Thus, if your maintaining branch was converted into the CBS last December 4, 2009 and you transacted on December 5,8,14,25 and 29, you will be able to retrieve all transactions covering the five dates using the phonebanking facility.

However, if your maintaining branch was converted into the new system on  December 4, 2009 and you transacted on November 1,16, 23 and December 10  and 19, only transactions done on the last two dates will be relayed to you over the phone.

For your complete transaction details, you may request a statement of account from your branch or access your UCPB Connect account at www.ucpb.com.               
For your other queries and concerns, you may contact our Customer Relations Center at 811-9111 or at crc@ucpb.com

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